Our Blog

Hello and welcome to my Blog Today we will discuss about restaurant complaints handling techniques. We all need to deal with complaints no matter how well we serve and cook it is just part of the restaurant business and the key easy in handling it in a way that you...

The customer service skills that matter When most business publications talk about excellent customer service skills, things like “being a people person” tend to take the spotlight. It’s not that this trait is outright wrong, but it’s so vague and generic that it’s...

One of the significant outcomes of globalization is the tremendous growth in the tourism and hospitality industry. With India being one of the most popular travel destinations, the government too is encouraging and investing in the development of these industries. The...

Overview of Hospitality Industry Hospitality is the act of kindness in welcoming and looking after the basic needs of customers. The hospitality industry is a broad group of businesses that provide services to customers. The industry can be broken down into three...