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Guest  service skills that matter

Guest service skills that matter

The customer service skills that matter When most business publications talk about excellent customer service skills, things like “being a people person” tend to take the spotlight. It’s not that this trait is outright wrong, but it’s so vague and generic that it’s...
Top Careers in the Hospitality Industry

Top Careers in the Hospitality Industry

1.     Casino Property General Manager This position requires managing all aspects of their casino properties including operations, staffing, and customer service. The current median salary for a casino property general manager is $199, 559. The top 25 percent of...