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Guest service skills that matter
The customer service skills that matter When most business publications talk about excellent customer service skills, things like “being a people person” tend to take the spotlight. It’s not that this trait is outright wrong, but it’s so vague and generic that it’s...

7 Things to Know Before Joining Hospitality Industry
If the idea of pursing a fun and exciting career path filled with creativity and opportunities to grow excites you, then choosing hotel management is the right decision for you.

What Makes a Restaurant Manager Great?
Successfully overseeing an entire restaurant is one feat, and highly effective restaurant managers effortlessly achieve it. How? And what makes a restaurant manager great?