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Handle guest complaints in restaurant

Hello and welcome to my Blog Today we will discuss about restaurant complaints handling techniques. We all need to deal with complaints no matter how well we serve and cook it is just part of the restaurant business and the key easy in handling it in a way that you...

Guest service skills that matter

The customer service skills that matter When most business publications talk about excellent customer service skills, things like “being a people person” tend to take the spotlight. It’s not that this trait is outright wrong, but it’s so vague and generic that it’s...

Top Careers in the Hospitality Industry

1.     Casino Property General Manager This position requires managing all aspects of their casino properties including operations, staffing, and customer service. The current median salary for a casino property general manager is $199, 559. The top 25 percent of...

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