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MEAL OR ROOM RENT PLAN

MEAL OR ROOM RENT PLAN

    TYPES OF PLAN   EP: European plan which includes only the room rent and no meals. CP : Continental plan which includes your Room​ Rent and Complimentary Breakfast. This plan is supposed include a Continental Breakfast, but nowadays they use the term...

NC Kot – Non Chargeable KOT

NC kots are usually made for food or beverage which is served to guest without charge. Egs. If management has given a free food voucher to a guest (attach voucher) If the owner or the owner’s friends are not charged for dining.(attach to the settled bill duly signed...
Handle guest complaints in restaurant

Handle guest complaints in restaurant

Hello and welcome to my Blog Today we will discuss about restaurant complaints handling techniques. We all need to deal with complaints no matter how well we serve and cook it is just part of the restaurant business and the key easy in handling it in a way that you...
Guest  service skills that matter

Guest service skills that matter

The customer service skills that matter When most business publications talk about excellent customer service skills, things like “being a people person” tend to take the spotlight. It’s not that this trait is outright wrong, but it’s so vague and generic that it’s...
Top Careers in the Hospitality Industry

Top Careers in the Hospitality Industry

One of the significant outcomes of globalization is the tremendous growth in the tourism and hospitality industry. With India being one of the most popular travel destinations, the government too is encouraging and investing in the development of these industries. The...
About Hospitality Industry

About Hospitality Industry

Overview of Hospitality Industry Hospitality is the act of kindness in welcoming and looking after the basic needs of customers. The hospitality industry is a broad group of businesses that provide services to customers. The industry can be broken down into three...