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TYPES OF BREAK FAST

     Types of breakfast ENGLISH BREAKFAST CONTINENTAL BREAKFAST AMERICAN BREAKFAST REGIONAL BREAKFAST BUFFET BREAKFAST ENGLISH BREAKFAST The full or English breakfast is a more elaborate meal and requires more preparation in the dining room before service than other...
MEAL OR ROOM RENT PLAN

MEAL OR ROOM RENT PLAN

    TYPES OF PLAN   EP: European plan which includes only the room rent and no meals. CP : Continental plan which includes your Room​ Rent and Complimentary Breakfast. This plan is supposed include a Continental Breakfast, but nowadays they use the term...

NC Kot – Non Chargeable KOT

NC kots are usually made for food or beverage which is served to guest without charge. Egs. If management has given a free food voucher to a guest (attach voucher) If the owner or the owner’s friends are not charged for dining.(attach to the settled bill duly signed...
Handle guest complaints in restaurant

Handle guest complaints in restaurant

Hello and welcome to my Blog Today we will discuss about restaurant complaints handling techniques. We all need to deal with complaints no matter how well we serve and cook it is just part of the restaurant business and the key easy in handling it in a way that you...
Guest  service skills that matter

Guest service skills that matter

The customer service skills that matter When most business publications talk about excellent customer service skills, things like “being a people person” tend to take the spotlight. It’s not that this trait is outright wrong, but it’s so vague and generic that it’s...